Privacy Policy

1. Information We Collect

1.1 Information You Provide

• Account Information: Email address, name, and profile details when you create an account.
• Tasks and Scheduling Data: Tasks, calendar events, goals, plans, and scheduling preferences you create or import.
• Conversation Data: Messages and interactions with our AI assistant.
• Voice Data: Audio recordings when you use voice input features, processed for speech-to-text conversion.
• Feedback and Notes: Task feedback, journal entries, mood/energy ratings, and notes you submit.
• Connected Account Data: When you connect third-party services (such as Google Calendar, Gmail, Notion, or Slack), we access data from those services as authorized by you.
• Contacts: If you grant permission, we access your contacts to add participants to tasks and events. Contact data is not stored on our servers beyond the specific entries you attach to tasks.
• Health and Fitness Data (Apple Health): If you connect Apple Health, we read only the metrics you authorize in the iOS permission screen, which may include sleep, heart rate, heart-rate variability, activity and steps, energy burned, mindful minutes, and, where you choose to share them, blood oxygen, body temperature, blood pressure, and cycle data. See Section 1.4 for how this data is used and protected.

1.2 Information Collected Automatically

• Location Data: With your permission, we collect approximate location to personalize recommendations and provide weather information. We request “when in use” location access only.
• Device Information: Device type, operating system version, and app version for compatibility and debugging purposes.
• Usage Data: How you interact with the App (features used, session duration) to improve the service.

1.3 Information from Third-Party Services

When you connect external accounts (Google Calendar, Gmail, Notion, Slack, or other supported integrations), we receive data from those services based on the permissions you grant during the connection process. You can disconnect these integrations at any time from the App's settings.

1.4 Apple Health Data

Apple Health is an optional integration, similar to Gmail or Google Calendar. You choose whether to connect it, and we do not read any Apple Health data unless you have connected the integration and granted access through the iOS permission screen. You can disconnect at any time from the App's settings.

When connected, Active-8 reads only the metrics you authorize and uses them for a single purpose: to compute a personalized daily energy and recovery signal and to schedule your tasks around your energy.

• We do not use Apple Health data for advertising or marketing.
• We do not sell it, and we do not share it with data brokers.
• We do not use it to train AI models.
• When you ask Nora (our AI assistant) for planning help, your recent Apple Health readings (for example sleep, resting heart rate, steps, and active energy) are included in the message we send to our AI providers (Anthropic and OpenAI) so Nora can take your energy and recovery into account. The AI providers process this data to generate your response under API agreements that do not use it to train their models. Apple Health data is never used for advertising or marketing, and is never sold or shared with any other third party.
• Apple Health data is never written to iCloud.
• Deleting your account removes Apple Health data along with the rest of your personal data.

2. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve the App's features, including AI-powered scheduling, task management, and personalized recommendations.
• Process your inputs through our AI assistant to generate responses, briefings, and scheduling suggestions.
• Deliver daily briefings, check-ins, and schedule optimizations based on your tasks, calendar, and preferences.
• Authenticate your identity and secure your account.
• Send you notifications related to your tasks, schedules, and account activity.
• Analyze usage patterns in aggregate to improve the App (no individual tracking for advertising purposes).
• Respond to your requests, feedback, or support inquiries.

3. AI Data Processing and Third-Party AI Services

Active-8 uses artificial intelligence to power its core features. We want to be transparent about how this works:

3.1 AI Providers

We use third-party AI services, including Anthropic and OpenAI, to power features such as our AI assistant, voice processing, and content generation. Your messages, task data, and other relevant context are sent to these providers' APIs as needed to deliver the service.

3.2 What Data is Sent to AI Services

• Text of your conversations with our AI assistant
• Task titles, descriptions, and scheduling context relevant to your requests
• Voice recordings (for transcription)
• Text content (for audio generation)
• Apple Health readings, when you have connected Apple Health and ask Nora for planning help (see Section 1.4)

If you have connected Apple Health and ask Nora for planning help, your recent Apple Health readings (such as sleep, heart rate, steps, and activity) are included in the request to our AI providers so Nora can take your energy and recovery into account. This data is used only to generate your response, is never used for advertising, and is not used to train AI models. See Section 1.4 for full detail.

3.3 AI Data Training

Your data is not used to train AI models. We use API-based access to Anthropic and OpenAI, which do not use API inputs for model training under their current data processing agreements.

3.4 AI-Generated Content

Responses from our AI assistant, scheduling suggestions, briefing summaries, and other AI-generated outputs are produced by automated systems. While we strive for accuracy, AI-generated content may contain errors and should not be relied upon as professional advice of any kind.

4. Data Sharing and Disclosure

We do not sell your personal information. Any third party with whom we share your data is required to provide the same or equal level of protection for your personal data as set out in this Privacy Policy. We share data only in the following circumstances:

• AI Service Providers: As described in Section 3, to process your requests through Anthropic and OpenAI.
• Service Providers: We rely on the following providers to operate Active-8. Each processes data only to provide its service to us and is contractually obligated to protect your information:
  • Supabase – authentication and database hosting
  • LiveKit – real-time voice session transport
  • Deepgram – speech-to-text for voice input
  • Cartesia – text-to-speech for spoken briefings and replies
  • Composio – connecting the third-party tools you choose to link (for example Gmail, Slack, Notion)
  • Sentry – crash and error diagnostics
  • Firebase Cloud Messaging (Google) – push notification delivery
• Connected Services: When you explicitly connect third-party accounts (Google, Notion, Slack), data flows between Active-8 and those services as you authorize.
• Legal Requirements: If required by law, regulation, legal process, or governmental request.
• Safety: To protect the rights, safety, or property of Adaptive-8 Solutions LLC, our users, or the public.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with prior notice to affected users.

5. Data Storage and Security

• Your data is stored on servers located in the United States.
• We use encryption in transit (TLS/HTTPS) for all data transmitted between the App and our servers.
• Authentication tokens are managed through industry-standard protocols.
• We implement access controls to limit who can access user data within our organization.
• While we take reasonable measures to protect your data, no method of electronic storage or transmission is 100% secure.

6. Data Retention

• Active Accounts: Your data is retained as long as your account is active.
• Account Deletion: When you request account deletion, your account enters a 30-day grace period during which you can cancel the deletion. After 30 days, all personal data is permanently and irreversibly purged from our systems, including tasks, calendar events, conversations, connected accounts, and AI memory.
• Anonymized Analytics: We may retain anonymized, aggregated usage statistics (not linked to any individual) for up to three years to improve the service.

7. Your Rights and Choices

You have the following rights regarding your personal data:

• Access: You can view your data within the App at any time.
• Correction: You can update your profile and account information through the App's settings.
• Deletion: You can delete your account from within the App (Settings) or via our web-based deletion form.
• Data Export: You can request a copy of your personal data by contacting us at the email below.
• Withdraw Consent: You can revoke permissions (location, contacts, microphone, camera) through your device settings at any time. You can disconnect third-party integrations from within the App.
• Opt Out of AI Processing: If you do not wish your data to be processed by AI services, you may stop using the AI assistant feature. Core task management features remain available without AI processing.

For EU/EEA Residents (GDPR)

If you are located in the European Union or European Economic Area, you have additional rights under the General Data Protection Regulation, including the right to lodge a complaint with your local data protection authority. Our legal basis for processing your data is your consent (provided when you create an account and use the App) and our legitimate interest in providing and improving the service.

Because we and some of our service providers are located in the United States, your personal data may be transferred to and processed in the United States and other countries whose data protection laws may differ from those in your jurisdiction. Where required, we rely on appropriate safeguards for these transfers, such as the European Commission's Standard Contractual Clauses.

For California Residents (CCPA)

California residents have the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. We do not sell personal information.

8. Children's Privacy

Active-8 is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are between 13 and 18 years old, you must have your parent or guardian's consent to use the App.

If we learn that we have collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe a child under 13 has provided us with personal information, please contact us at the email below.

9. Health and Wellness Disclaimer

Active-8 is a productivity and scheduling application. It is not a medical device and does not provide medical advice, diagnosis, or treatment. Any wellness-related suggestions, scheduling recommendations, or energy/mood-based features are for informational and organizational purposes only and should not be interpreted as health or medical guidance.

Always consult a qualified healthcare professional for medical advice.

10. Third-Party Links and Services

The App may contain links to or integrations with third-party services. We are not responsible for the privacy practices of those services. We encourage you to review their privacy policies before sharing your data with them.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy within the App and updating the “Last Updated” date above. Your continued use of the App after changes constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Adaptive-8 Solutions LLC
Email: support@active8.co